Wacom Bridge

Splashtop and most graphic applications are dependent on discreet graphics adapters from NVIDIA and AMD for performance on the remote system.  Make sure the remote Streamer software is setup to use Hardware ...

Wacom Bridge is a driver-to-driver connection for Splashtop subscribers using a Wacom pen tablet or pen display, for full Wacom driver support on both the local and remote computers. With Wacom Bridge, artist...

Wacom Bridge allows artists to not have to think about whether they are working on a remote or a local application and enjoy full Wacom tablet functionality in both. Switching between using the pen on the loc...

To enable Wacom Bridge: Make sure you are subscribed to Splashtop Business Access Performance or Splashtop Enterprise (see https://www.splashtop.com/products/business-access?top=learn-more-sba) Install Splas...

To enable Wacom Bridge and see the Wacom Bridge tab in Wacom Center: Make sure you are subscribed to Splashtop Business Access Performance or Splashtop Enterprise. Install Splashtop v3.6.2.0 (or later) Clien...

There are three ways to confirm that Wacom Bridge is successfully connected: The easiest way is to confirm there is a check mark next to “Wacom Bridge” in the Splashtop Actions Menu.  Wacom Center on the loc...

Splashtop defaults to “Show Remote Cursor” on, and Wacom Bridge defaults to “Show Local screen cursor” on as well, thus resulting in two cursors. The Local screen cursor and Wacom Inkline are not affected by ...

This Local screen cursor and Wacom Inkline are not affected by the connection speed to the remote system, and give users with low speed (high latency) connections confidence that the stroke was recorded and s...

Splashtop Business has the ability of showing or hiding the remote cursor from the Splashtop View Options menu (eyeball icon). Which cursor is the best to use depends a lot on the speed of your connection and...

Please set the pen buttons to send a user-defined “Keystroke” command instead. In most applications, “Ctrl + z” triggers the “Undo” action, and “Ctrl + y” triggers “Redo”.

There are many ways to switch between local and remote applications. One option so to turn on all the shortcuts in the Splashtop Actions menu under "Shortcuts". This lets you use “Alt-Tab” to see both the rem...

When local notifications are opening on top of the remote system, the pen input is still sent to the remote window. The easiest way to avoid this is to turn off the local notifications. If you need to leave t...

This a generic driver disconnection error message and does not cause a problem when reconnecting. If the message is alarming or causing problems, please disable (uncheck) the Wacom Bridge connection from the ...

This typically happens after the local system went to sleep and then woke up again. Letting the system go to sleep with an active connection is not recommended: It is both a security risk, and can cause Wacom...

The first “click” in the remote environment is only seen as a mouse event and serves to change focus from the local to the remote system. Getting in the habit of tapping once in the remote session to make the...

To use Wacom Bridge with a second login or to switch users, first disconnect Wacom Bridge from the Splashtop Actions menu. Then reconnect Wacom Bridge after you have logged in as the other user. 

Palm rejection for the remote sessions will be added in a future release of Wacom Bridge. Until then, we recommend turning off Touch input if unintended touch input is interfering with your work.

Wacom Color Manager is a color management solution created in partnership with Xrite (Calibrate) that allows artists to ensure the greatest color accuracy on their Cintiq Pro pen displays.  Wacom Color Manage...

In cases where issues cannot be solved easily, the Wacom and Splashtop teams may need to diagnose the issue and determine possible troubleshooting steps for the issue. To provide them with up-to-date informat...

Several graphic applications have brush settings that default to high line “Stabilization” or “Smoothing” values. This can cause the brush strokes to clip corners or over-tighten curves when using Wacom Bridg...

No.  If the devices work locally they will also pass through Wacom Bridge as long as they are supported devices (i.e. Cintiq Pro (DTH-1320, DTH-1620, DTK-2420, DTH-2420, DTH-3220, DTH167, DTH271, DTH227, DTH1...

Yes, Splashtop remote sessions are just local application windows and can be shared with meeting software like any other application.  Note that this will approximately double the system requirements for band...

If the graphic software supports collaboration, that functionality is unaffected by the Splashtop connection or Wacom Bridge.  Note that only the first user to establish a Wacom Bridge connection will have Wa...

Yes, Wacom Bridge is a complete driver-to-driver solution, and any application that can be used with a tablet on the local system can also be used with a tablet on the remote system.

These are not a supported configurations. No testing has been done and Wacom will not fix any issues that may be found or arise in the future on such systems.

Splashtop is a managed connection, and does not use VPN.  Once a Splashtop administrator assigns a computer to a user, that machine becomes available as long as the remote machine is assigned to the user and ...

Once the Wacom driver is installed from www.wacom.com/drivers, driver updates can be installed from Wacom Center and will continue to support Wacom Bridge (it is recommended to update both the local and remot...

All application specific settings are managed by the local Wacom Center or Wacom Tablet Properties.  To configure your Wacom device with Application specific settings, launch the local Wacom Center to set up ...

Wacom Bridge supports both Wintab and Windows Ink, remotely and locally.  Turning off Windows Ink locally disables Windows Ink with the pen remotely, as well.  If some applications require Windows Ink, add th...

To prevent this problem, make sure that the Splashtop Client application window is NOT under your remote session window, and turn off the “Performance Status” window from the Splashtop View Options (eyeball i...