Learn More About Wacom Products
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What size of Signature Pad should I choose?
It depends on the amount of text you wish to display, and if you want to display soft-keys for actions such as Clear, Cancel, or Accept. To display full documents, scroll up or down, and sign on the screen...
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What’s the likelihood that the Wacom Stand for Cintiq Pro will scratch the working surface ? How can I protect the surface?
The Wacom Cintiq Pro Stand has been designed with rubber feet which minimizes the risk of scratches on working surfaces. Nonetheless, we recommend to avoid using the Stand on delicate or easily damaged surfac...
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What’s the likelihood that the Wacom Stand for MobileStudio Pro will scratch the working surface? How can I protect the surface?
The Wacom Stand MobileStudio Pro has been designed with rubber feet which minimizes the risk of scratches on working surfaces. Nonetheless, we recommend to avoid using the stand on delicate or easily damaged ...
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Which Bamboo Stylus do I have?
Bamboo Ink 2nd Gen Description; Wacom Bamboo Ink Stylus is optimized for Windows Devices, Replacement Nibs; ACK42416ZX Announce Date: January 23rd, 2020 Bamboo Ink Plus Description: Smart Stylus for anno...
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Which SDK do I need for capturing handwritten electronic signatures?
We recommend you to utilize our WILL SDK for signature. More details can be found here: https://developer.wacom.com/en-us/products/wacom-ink-sdk-for-signature
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Which signature pad is best for use in a brightly lit office, near windows?
All monochrome STU signature pads use transreflective screens, which means that ambient light controls the brightness of the screen. The brighter the room lighting, the brighter the display becomes. Backlit d...
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Which signature pads support serial connections?
Both Wacom’s STU-430V or STU-540 can utilize serial over USB. The-STU-540 is the only product available with a physical serial connection (via serial adapter, sold separately).
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Why does Wacom recommend replacing nibs? How frequently?
Nibs wear with use just like traditional media - pencil, charcoal, and pastel or any tool. Maintain pen performance and protect your Wacom device by replacing the pen nib before it is worn to a sharp point or...
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Why should I buy a MobileStudio Pro as opposed to an Apple iPad or other tablets?
The MobileStudio Pro was designed specifically for artists and other digital content creators. As such, it has some unique features not found on the MS Surface Pro or other tablets: Larger screen size com...
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Why would I use WILL stroke file format instead of InkML or SVG?
It is more optimal for handwritten content compared to SVG. It provides for uniform input independent graphical representation across devices unlike InkML.
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Will the Bamboo Ink Plus work on all touchscreens?
No. The device where you want to use your Bamboo Ink Plus must be fitted from factory with Wacom AES technology or Microsoft pen protocol.
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Will the Bamboo Ink Plus work on other Wacom products?
No. Bamboo Ink Plus was specifically designed for devices which has Wacom AES technology or Microsoft pen protocol and is not compatible with other Wacom products such as the Intuos, Intuos Pro, Cintiq or Bam...
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Will the Bamboo Ink work on all touchscreens?
No. The device where you want to use your Bamboo Ink must be fitted from factory with Wacom AES technology or Microsoft Pen Protocol.
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Will the Bamboo Ink work on other Wacom products?
No. Bamboo Ink was specifically designed for devices which has Wacom AES technology or Microsoft pen protocol and is not compatible with other Wacom products such as the Intuos, Intuos Pro, Cintiq or Bamboo Pad.
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