Issues with wacom driver

Kei ㅤ

• 6 juin 2023 02:24

The “register my device” button isn’t there, only the start button appears i cannot add my device to my account or redeem my software. Does anyone know how to fix this?

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  João

  • 6 juin 2023 07:22
  • Modifié

  Hello Kei, 

  I see I you also opened a ticket with the support team (#1577158). Someone will contact you shortly. In the meantime, you may also provide a few more details by replying to the email with which model you are trying to register and any other details you may find relevant. 

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  Ruud Rademaker

  • 5 octobre 2023 09:46

  Having the same problem,

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  João

  • 5 octobre 2023 16:04

  Hey Ruud Rademaker, 

  What is you OS and Driver version. If you don't see the button then your device is already registered and you just need to log in to see the offers. 

  Please try the steps here: https://support.wacom.com/hc/en-us/articles/1500006264321-How-do-I-register-my-Wacom-device-

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