What is happening?!
Hi guys
Just got myself a new MacBook Air 15" (Sonoma 14.2.1.) and installed the latest driver - WacomTablet_6.4.4-5. The weirdest thing happens, making the tablet completely useless. When I try to access the menu bar, the cursor jumps, as if there is an area it won't enter.
Check out this video: https://www.dropbox.com/s/1hbogy8j5wq4cgv/Wacom%20and%20Sonoma.mov?dl=0
Anyone else with this issue, who may have a solution?
I am using a PTH-451 + Pro pen.
Thanks
Gunnar Kristiansen
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Seems that your tablet pen sensor is probably defective. You should contact your regional support as soon as you can.
https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support
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Hello
The pen works fine on my MacMini M1 with Ventura (although this setup still struggles by turning the driver off/on all the time 🙈)
Thanks,
Gunnar0 -
I have the same issue. It worked fine before on my Windows Pro N I have no problems. Then I use it on a Mac mini M1 using the new driver. It was doing ok. But when I came back home to work using on my Windows 10 Pro N it started pen cursor started shaking wildly. I tried using another pen from my old Wacom same result.
https://drive.google.com/file/d/1OMTjTCFBAhwiegZ83MUHBWF-wIToLsIo/view?usp=sharing
Chatted support they recommended to Uninstall and re-install driver but the problem still there. Even tried using the old driver aside from the new one still did not work.
Hope somebody could help.0 -
Hi Chonny Chan,
The Pen Sensor in your tablet is defective (this operates independently from the Touch sensor).
You need to contact the support team to check the repair options: https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support
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My tablet was defective, so I ended up buying a new one. It now works fine again.
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