pen click not working

Victoria Andrade

• 30 septembre 2024 01:46

I have an intuos pro m (pth-660) and its connected and everything. I already tried redownloading my driver but it did work and i also replaced the nib. I can hover over the tablet and it works but its just not clicking on the drawing side. it works perfectly fine on the eraser side. 

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  João

  • 1 octobre 2024 12:50
  • Modifié

  Hi Victoria Andrade, 

  This means that the tip of the pen is defective and that you will need a replacement pen. 

  Please contact the customer support team for further advice: https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support

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