João

1. Communauté
2. Pen Tablets
3. Disconnecting problem with intuous pro medium size (PTH-660)

Hi Aaron,  Please follow the steps here:https://support.wacom.com/hc/en-us/articles/8810276474775-Pen-input-or-touch-input-does-not-work-as-expected

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• João
• 3 juillet 2023 08:36
• 0 vote

1. Communauté
2. Pen Tablets
3. Cant install PTH 460 on mac. it says remove old version

Jeff, did you follow the instructions on my previous post?The uninstaller is here: Also, the message in your photo states the opposite of what you wrote. Which driver are you trying to install?  Pl...

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• João
• 3 juillet 2023 08:15
• Modifié
• 0 vote

1. Communauté
2. Pen Tablets
3. Wacom One 13 Pen is not drawing

Hi George,   I need to recommend you to update your Mac. Mojave is quite old already you you might start to see some issues going forward. It's no longer supported by Apple either.  To tackle your ...

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• João
• 3 juillet 2023 07:28
• 0 vote

1. Communauté
2. Wacom Driver
3. No new drivers. Windows 10 slowly invading all of my settings.

Hi Alex,  I'm not sure. Seems like you have all the right settings so it should all work fine.  If the circle is appearing again, then you might need to go back and change these settings again. htt...

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• João
• 3 juillet 2023 07:21
• 0 vote

1. Communauté
2. Purchase Advice
3. Keynote support?

Hi Benjamin,  For this I would recommend one of our entry level Pen Displays: https://www.wacom.com/en-de/products/pen-displays This will allow you to write notes directly where you want and you ca...

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• João
• 3 juillet 2023 06:59
• 0 vote

1. Communauté
2. Wacom Driver
3. CTH 480 driver for windows 11??

Hi Cynthia,  Yes, you can get it from our driver page: https://www.wacom.com/en-de/support/product-support/driversPlease follow the steps below:  Select your device type Select your model Download...

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• João
• 3 juillet 2023 06:50
• Modifié
• 0 vote

1. Communauté
2. Pen Tablets
3. Intuos Pro (S) dis/connecting issues

Hi Tjitske, Thanks for the details. It is still not clear though - are you connecting directly to the iMac, or through a USB HUB? The tablet can disconnect and disconnect if the power is not stable...

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• João
• 3 juillet 2023 06:46
• 0 vote

1. Communauté
2. Wacom Software
3. Wacom Center Not Opening

Hi Bradd,  Seems like something is preventing the Wacom Center from launching. Please make sure it's not being blocked by firewall or AV software.  I would also recommend doing a manual uninstall o...

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• João
• 3 juillet 2023 06:36
• 0 vote

1. Communauté
2. Pen Tablets
3. Cant install PTH 460 on mac. it says remove old version

Hi Jeff,  That is strange. Can you please post a screenshot and show exactly what happens?  Then please see our manual uninstall article here: https://support.wacom.com/hc/en-us/articles/1500006264...

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• João
• 30 juin 2023 08:58
• 0 vote

1. Communauté
2. Pen Displays
3. Portland OR Wacom facility repair drop-off?

Hi John,  I don't know but I created a support ticket so someone can answer this question more precisely. 

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• João
• 30 juin 2023 08:45
• 0 vote