Wacom Center not installing, therefore can't register my device

Ronit Rajput

• 10/03/2024 08:42

Just got my CTL-6100/K1-CX.
I'm finding difficulty registering my device since I'm on windows 7 64-bit,
I'm using the 6.4.3-1 driver and applications like 'tablet properties', 'preference file utility' and 'display settings' were installed but not the 'Wacom Center' which is necessary in order to register my device. I believe they offer one out of 3 premium software for free and for the claim I'll need to register my device. 
I'm reposting this issue since I'm not sure whether 1st one was received or sent from my end.
I hope it's not a issue
Looking forward to hear from you!

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  João

  • 11/03/2024 09:02

  Hi Ronit Rajput, 

  It is very unlikely that the driver was installed, that you can access the tablet properties but that Wacom Center was not installed. This is an integral part of the installation and the installation cannot complete without installing the Wacom Center. 

  Please check your system again. If you are still not able to register, please contact the support team so we can help you directly: https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support

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