João

1. Сообщество
2. Pen Tablets
3. Intuos pro small PTH 451 and 460 don't work sonoma 14.6.1

Hi Claudia Peralta,  Sorry to read that. I'm pretty sure we can make it work. I also have a PTH-460 that works fine in Sonoma.  Could you tell me what the exact issue is? How are you connecting the...

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• João
• 04/11/2024 10:02
• 0 голосов

1. Сообщество
2. Wacom Apps
3. Issue with Wacom Tablet Settings on macOS 15.1 with Arabic Language

Hi khalid alghamdi,  That is interesting. I have not heard of this issue before.  Could you provide some additional details?  Which driver version have you currently installed?  Did you change the...

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• João
• 04/11/2024 09:55
• 0 голосов

1. Сообщество
2. Welcome & General Discussion
3. Wacom display not working

Hi Eva Wright,  How are you connecting the Wacom ONE to your laptop? If you are using a single USB-C cable, make sure the USB-C ports on your laptop support DisplayPort Alternate Mode with Power De...

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• João
• 04/11/2024 09:47
• 0 голосов

1. Сообщество
2. Welcome & General Discussion
3. Pan/zoom in remote desktop does not work.

Hi mauricio peña,  Can you clarify which remote desktop solution you are using?  In this case, if the gesture is partially recognised in the client, then could you collect some logs and provide a m...

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• João
• 04/11/2024 09:42
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Driver Problems with Intous CTL-490 and Sonoma 14.4

Hi Davi Vasques,  The driver has been working fine with Sonoma since the release of Sonoma in 2023. There is no update required to make it work.  If you are having issues then please follow all the...

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• João
• 01/11/2024 13:48
• 0 голосов

1. Сообщество
2. Pen Displays
3. Rebelle UI on Movink tablet

Hi Bonnie Anderson,  That's more of a question for the developers of Rebelle but try making the Movink the main display. That should help as a workaround. 

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• João
• 01/11/2024 06:57
• 0 голосов

1. Сообщество
2. Pen Displays
3. EK Remote Doesn’t Work With Photoshop?

Hi Allison Westbrook,  Can you please collect some logs and contact the support team then.  Thanks in advance.  https://support.wacom.com/hc/en-us/articles/10010268158103-I-want-to-report-a-driver-...

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• João
• 30/10/2024 08:22
• 0 голосов

1. Сообщество
2. Pen Tablets
3. My Wacom Keeps Making Weird Lines

Hi Rafa Rania, I have never seen such a pattern. My first instinct is that there is a defect with the pen, but what would not explain the saw pattern you are seeing with the brush.  Does this also ...

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• João
• 30/10/2024 08:19
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Is there a way to stop my Intuos drivers from auto-updating?

Hi Yerson Retamal,  You're most welcome.  I know there are other ways to stop drivers from auto updating, but this requires more fiddling with Windows and this is already out of my depth. Please ch...

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• João
• 30/10/2024 08:08
• 0 голосов

1. Сообщество
2. Pen Tablets
3. 1 pen works, 2 do not

Hi Jodelle Reed, Without more information, the only logical explanation is that the pens are defective.  Please note that if 1 pen is working, this means that: The tablet or pen display are workin...

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• João
• 30/10/2024 07:53
• 0 голосов