Just got a new tablet, and it's not working correctly

Valerie B

• 13 มีนาคม, 2024 22:06
• แก้ไขแล้ว

My tablet died, and I replaced it with a new Intuos CTL-4100. I've made sure I have the most recent driver for Windows (6.4.5-5). But it simply isn't working correctly. I can't use it to select text. I can't move a browser tab (it just slides the whole tab carousel rather than letting me move the tab). I have to click in a form field multiple times before the cursor will actually engage in the field. I can't use most scrollbars. I've had tablets/pens behave like this when malfunctioning, but never when they're brand new. Help?

0

• 

  João

  • 14 มีนาคม, 2024 08:46

  Hi Valerie B, 

  From your description, seems that Windows Ink is active. You can deactivate it in the Wacom Tablet properties in the Mapping tab: 

  

   

  0
• 

  Valerie B

  • 14 มีนาคม, 2024 16:23

  That was it! Thank you so much, João!

  1

Please sign in to leave a comment.