Intuos Tablet turning touch on and off constantly

Mary MacGregor-Reid

• 2023年05月04日 05:57

I have an intuos pro medium tablet on a Mac running OS Monterey. I'm working in graphics heavy programmes like photoshop, premiere and zbrush, but this problem is not specific to any software. My tablet is driving me absolutely crazy by turning touch on and off. It freezes the pen and tells me "Touch Off" on screen before working for a few minutes and then doing it again.

I've done all the usual things: reinstalled drivers, touch is disabled both on the hardware and in the preference panels as I prefer not to use it, but I have tried having it on to see if it will stop doing this but is just tells me "Touch On" instead. I also wear a glove when I'm working as I don't like my skin making the tablet greasy.

Has anyone else experienced this?

2

• 

  João

  • 2024年11月29日 10:29

  Hi Matteo Indri, 

  I saw you already contacted support and shared the driver logs. Thanks a lot for that. I think this will be very helpful moving forward. As soon as we get a reply from the driver team, you will be informed through the support ticket. 
  
  
  

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  Matteo Indri

  • 2024年12月06日 13:53

  I hope so... It has been 10 days now (and a couple of years) with no resolution for my (our?) problem... 

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  Stephen Holder

  • 2024年12月10日 04:41

  Brett Clark is the solution that worked! Thank you, I spent 3 hours cycling through updates, permissions on, off delete, over and over, I just lost a once in a lifetime studio acquisition due to a deadline missed thanks to my Intuos flaking out for no reason at all, I am EXTREMELY angry about this, but thank you Bett Clark, you're amazing!

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  justin thomas kay

  • 2025年05月12日 21:23

  this is happening for me now after the latest update. anyone else?

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