João

1. 社区
2. Pen Displays
3. Disappearing Cursor

Hi Grant Wilmoith,  From your description, seems that something is wrong with your hardware. I would recommend you use the diagnose tool to confirm this. With the tool you can see if any keys, touc...

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• João
• 2026年02月25日 09:16
• 0 票

1. 社区
2. Wacom Driver
3. Driver continuously crashes / freezes

Hi Omar Omar,  Can you please collect the logs and contact the support team directly? https://support.wacom.com/hc/en-us/articles/10010268158103-I-want-to-report-a-driver-bug-How-do-I-collect-Wacom...

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• João
• 2026年02月25日 09:07
• 0 票

1. 社区
2. Pen Tablets
3. Line issues with Intuos Pro S 2025 (mac tahoe)

Hi Igor Kamennoy,  What do you mean by "there's nothing new to it"? Did you have this issue in the past? have you tried what I recommended the first user to try already? What connection type are yo...

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• João
• 2026年02月25日 09:04
• 0 票

1. 社区
2. Pen Displays
3. Pen compatibility

Hi Theo Babac,  It could work, but we have not tested so I cannot tell.  Keep in mind while both devices use EMR technology, not all EMR will work together. 

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• João
• 2026年02月23日 09:00
• 0 票

1. 社区
2. Wacom Driver
3. Driver 6.4.11 and 6.4.12 drag broken in Avid Media Composer

Hi Ian Iversen, This is due to how Mac OS Tahoe recognizes (or doesn't) drag clicks. For Tahoe, we have impletemented some changes so that you are able to interact with the UI in most cases, but un...

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• João
• 2026年02月23日 08:58
• 0 票

1. 社区
2. Pen Displays
3. Older Cintq Pro 27 does not recognise pen

Hi simon gorin,  You probably have the latest driver for Tahoe which no longer supports the Cintiq 27QHD.  There is no official driver for Tahoe that supports that device but you can try installing...

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• João
• 2026年02月19日 12:37
• 0 票

1. 社区
2. Pen Displays
3. Wacom Touch 13 No Output Display

Hi Chanz Jryko Langreo,  That could be a cable problem of a problem with the Wacom One itself. Try replacing the cable and if the problem persists, please check with your regional support for furth...

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• João
• 2026年02月19日 12:34
• 0 票

1. 社区
2. Wacom Software
3. Is there a way to use my Wacom one with my Mac or iPhone?

Hi Tania bishop,  You will need to register the device to access the bonus software: https://support.wacom.com/hc/en-us/articles/1500006264321-How-do-I-register-my-Wacom-device Also, what kind of s...

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• João
• 2026年02月19日 12:30
• 0 票

1. 社区
2. Wacom Driver
3. Wacom Center not synchronizing

Hi Anke Willems,  Thanks a lot for sharing. 

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• João
• 2026年02月19日 12:28
• 0 票

1. 社区
2. Pen Displays
3. wacom pro pen 3 button replacements [BROKEN]

Hi Jordan Duncan,  There will be a kit with spare parts accessible soon. However, in most cases this is covered by warranty and can be sent to you for free without much hassle. I created a support ...

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• João
• 2026年02月19日 12:25
• 0 票