João

1. 社区
2. Students & Teachers
3. Using Wacom Intuos on Multiple Computers

Hi Nick Boyce,  I would guess the computers in the school are managed by an IT team? I would recommend you to contact them and have the driver installed.  Yes, Windows personal use versions will su...

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• João
• 2026年01月15日 08:23
• 0 票

1. 社区
2. Wacom Apps
3. Wacom note

Hello Yves Brissette,  Wacom Notes is for Android and Windows only. There is no iOS or Mac OS version. 

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• João
• 2026年01月15日 08:21
• 0 票

1. 社区
2. Pen Displays
3. Wacom Cintiq 27 screen first shows vertical lines and now remains completely black

Hi Tina Lucht,  If you don't see the Wacom logo, this means the device is defective. The Cintiq is made of many different components which can all eventually fail.  Unfortunately this model has not...

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• João
• 2026年01月14日 13:24
• 0 票

1. 社区
2. Pen Tablets
3. Wacom Intuos Pro not connecting with Wacom Center

Hi Alan Klughammer,  I wonder why you are using such an old driver? I would recommend you to use driver 6.4.9: https://cdn.wacom.com/u/productsupport/drivers/mac/professional/WacomTablet_6.4.9-2.dm...

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• João
• 2026年01月13日 17:18
• 0 票

1. 社区
2. Pen Displays
3. Wacom Cintiq 27 screen first shows vertical lines and now remains completely black

Hi Tina Lucht,  Is there another computer you can use to test?It would be good to rule out any potential issues with the graphics card. If the same happens with a different computer, then the Cinti...

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• João
• 2026年01月13日 17:12
• 0 票

1. 社区
2. Pen Tablets
3. Cursor shape change and malfunction

Hi Victoria Beasley,  Could you please provide a picture of what the cursor looks like in context?  To see if this could be caused by the connection, when you are working with the tablet, try to ge...

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• João
• 2026年01月13日 11:00
• 1 票

1. 社区
2. Wacom Driver
3. MacOS 26 Tahoe, unable to click on notifications and other items

Hi Christian Leon Christensen,  Unfortunately, the PTH-451 from 2013 is no longer in service and can no longer be supported with the latest drivers. Please see more information here: https://suppor...

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• João
• 2026年01月13日 10:48
• 0 票

1. 社区
2. Pen Tablets
3. Wacom Intuos Pro not connecting with Wacom Center

Hi Alan Klughammer,  Can you clarify exactly what the message is? Also, which driver, Operating System and Wacom device you are using?

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• João
• 2026年01月13日 10:44
• 0 票

1. 社区
2. Pen Displays
3. wacom pro pen 3 button replacements [BROKEN]

Hi Jill Conley,  Sorry to see this has happened to you. I saw that you already contacted the support team and replacement is on it's way. 

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• João
• 2026年01月13日 10:42
• 0 票

1. 社区
2. Pen Displays
3. Cintiq 16, HDMI, no signal.

Hi Edward Piedmont,  Thanks for reaching out. Can you please confirm which version of the Cintiq 16 you have? Is it the DTK1660, or the DTK168? If I understand correctly, when you power ON the Cint...

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• João
• 2026年01月13日 09:28
• 0 票