The pen stopped working

Dmitrii D

• 2025年06月16日 16:50
• 編輯於

Yesterday, when working, the pen stopped responding to the graphic tablet, I didn't change anything in the settings, I checked it on two computers and a laptop, it also doesn't work. Tablet CTL-672, bought a little over a month ago.

P.S. I installed the latest version of the driver, it didn’t help.

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  João

  • 2025年06月24日 07:41

  Hi Dmitrii D, 

  When you plug the tablet to any computer, does the LED turn ON? If yes, is the tablet detected at all in the Wacom Center? You might want to consider trying to replace the USB cable and see if that helps. 

  If the tablet is detected properly in the Wacom Center, then probably there's a defect with the pen and it will need to be replaced. Please check with your regional support for advice here: https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support

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