Wacom pro pen 3 replacement

Zahra Saffari

• 2025年10月11日 10:14
• 編輯於

Hello,

I have Wacom Movink 13, but the pen included on the tablet, did not have grip, So I ordered another Wacom pro pen 3 only because of the grip. Today in a normal session of work suddenly the button came off :(. I really Like the sensitivity of pro 3, I just wish it could be less fragile. I already created a ticket and i believe I'm within warranty time frame, but I don't know if they repair it or replace it. I am in a peak of my work, i hope they don't ask me to send the broken one before I receive a new replacement. Because then I cannot work at all in the period it takes for all the shipment and everything. Just a feedback for Wacom: please increase the quality of the pro pen 3 body since its a good pen.

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  João

  • 2025年10月13日 08:20

  Hi Zahra Saffari, 

  Please contact the support team directly. They will probably be able to help you. 

  https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support

  Cheers

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