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Why is my Wacom One Medium recognized as Wacom One Small when connected through Bluetooth?

When connected through Bluetooth, does your Wacom One M (CTC-6110) appear in the system as a Wacom One S (CTC-4110)?

If yes, please contact our support team using the link below (best via chat or email):

Examples:

Does Wacom have a driver for macOS 26 (Tahoe)?
The current driver supports macOS 26 (Tahoe). You can access Wacom Tablet Settings from the Sett... Read More
Does Wacom have a driver for macOS 15 (Sequoia)?
The current driver supports macOS 15 (Sequoia). You can access Wacom Tablet Settings from the Se... Read More
Setting up the Wacom driver with macOS
Setting up the Wacom driver on macOS can be challenging due to the OS's security settings. MacOS ... Read More
Why is my pen pressure not working?
Many applications have built-in support for pressure sensitivity that require you to turn on pres... Read More
What does the error message “The tablet driver is not responding” mean after synchronization fails and how do I fix it?
WindowsMacThis message indicates that the driver is installed, but the driver did not respond whe... Read More
My Wacom Pen Display has no image on the screen. What do I do?
Having no image in your Pen Display can be caused by a few different reasons. NOTE: The Wacom Dri... Read More
How do I register my Wacom device?
Wacom devices run an automatic registration process using the Wacom Center and Wacom ID. This art... Read More
Where do I find the manual for a Wacom Device?
To locate the user manual for Wacom devices by visiting Wacom's Product Resources page found here... Read More

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