WACOM ONE Display incompatible with Cinema 4D

Alan Smith

• April 13, 2023 11:07

I recently purchased a Wacom One display to use as my main wacom. I alternate between using it like a intuos (intuos mode) for my dual screens but also as a third screen that I can draw on.

There is a very frustrating feature of the driver when operating Cinema 4D that I need some help with:

When a new window is opened in the Cinema4D application, as soon as the cursor hovers over that new window, the cursor jumps to the primary screen.

This makes the new node system in Cinema4D 2013 unusable with the Wacom One display in a multi display setup. In particular because the C4D node system now opens a new dialogue whenever connecting nodes, and so the cursor jumps to a different screen when you try to drag a connection between two nodes.

Is there a way to disable this automated display toggle within the driver? or is it possible to update the driver with an option to turn this off?

My setup includes a Wacom One display, a Cintiq 24pro, a third screen and a EK remote.

Thank you for any help!

1

• Official comment

  

  João

  • April 14, 2023 09:15

  Hi, 

  I have created a support ticket for you. Someone will contact you shortly. 

  Please confirm which computer and operating system you are using as well as collect the logs to report a bug:
  https://support.wacom.com/hc/en-us/articles/10010268158103-I-want-to-report-a-driver-bug-How-do-I-collect-Wacom-driver-logs-

  The issue you describe seems like Cinema 4D is resetting the desktop (and cursor position) when the new Windows becomes active. I am pretty sure the switch of active display is not triggered but the Wacom driver - otherwise this would happen with other apps, and or randomly. 
• 

  Gabriele Cella

  • January 26, 2024 12:16

  Hello! 

  I have the same problem, even with newew driver  c4d is not recognize.... 

  using any advice?

  using 

  Wacom Intuos Small  with win 10 

   

  thx

   

  0

Please sign in to leave a comment.