Wacom Intuos 4 XL - accidentally doubleclicks

Simon Oberli

• May 10, 2023 13:46
• Edited

Hi

My tablet does often accidentally doubleclicks. The support says it's EOL (End of Lifetime) so, there is no support anymore. Someone else know an solution? Is it really the tablet, because EOL? Do I need a new one?

and is there an other Tablet with 22 zoll?

 

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  João

  • May 10, 2023 15:10

  Hi, 

  That could be an issue with the pen. Does the eraser end of the pen also have the same behaviour? 

  Please see our recommended troubleshooting steps here: 

  • https://support.wacom.com/hc/en-us/articles/8413647279895
  • https://support.wacom.com/hc/en-us/articles/8342308503063

  Also, there is no direct replacement to the Intuos 4 XL. The highest would be the Intous Pro Large which, while not as big, could still be considered. 

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  Simon Oberli

  • May 11, 2023 07:45

  Hi Joao

  Don't know about the eraser, because I can't work with it, then I don't have buttons. And the problem ocures random.

  thanks for the links; non of them refere to "accidently double clicks"

  I have the model PTK 1240: Is there a list with all the models and the new ones "Intuos4 XL"? Or are all of them EOL?

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