Wacom Cintiq 16 "No signal/Compatible display device not found"

Katie Lause

• July 16, 2023 03:48

I'm having the same problem as the one from this post: https://support.wacom.com/hc/en-us/articles/1500006336902-My-Wacom-Pen-Display-has-no-image-on-the-display-screen-What-do-I-do-

but I've tried following the guide that's posted in the comments there but I've had no luck fixing it. I've unplugged and re-plugged the cords, restarted the drivers and the computer, and looked at display settings. The pen works and everything else is fine, and the computer detects the device it's just the screen itself that isn't turning on.

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• Official comment

  

  João

  • July 17, 2023 09:51

  Hi Katie Lause,

  I have created a support ticket for you. Someone will reach out shortly. 

  Reference: #1607495
• 

  Richard Ruiz

  • October 06, 2023 03:30

  Any updates with this?

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