Display 12, Display working but not being detected
the display is working and I can use it with my mouse, but the pen will not work, as it says that the tablet is not detected by wacom
I tried uninstalling reinstalling drivers, and trying different usb ports, nothing seemed to work
0
-
Hi Petra Smith,
I assume you are using the Wacom ONE Pen display. Is this correct?
The message you are reading really means there there is not device connected to the issue has to be in the connection. Please:
- Replace the USB cable
- If you are using a USB adapter or USB hub, remove this and connect the tablet directly
- If you are using a single cable connection for video and data, please try one of the the alternative connection methods: https://support.wacom.com/hc/en-us/articles/16665102560023-How-do-I-connect-the-Wacom-One-12-DTC121-and-Wacom-One-13-Touch-DTH134-to-a-computer
0
Please sign in to leave a comment.
Comments
1 comment