Removing automatically assigned keystrokes from touch ring for brush size
Hey there! Suddenly my brush size stopped working on my touch ring. I had it set to [ or ] in the keystrokes panel, but now wacom automatically adds {Ctrl}{Alt} before the [ or ]. The modifier ctrl and alt together switch the brush tool to a double arrow for panning (can't remember what its called) which does not change the brush size. I attached a screenshot, I know All Other is selected on the screenshot, but it does the same thing when PS is selected. I have other shortcuts for brush size (opacity and hardness) but using the ring was very easy for my workflow. Sometimes I have to switch to a Spanish keyboard for other applications, but when I am working with my Wacom, English is selected as my keyboard, so I don't think that is the issue.
Wacom Intus Pro Med, drivers and software is current. Driver 6.4.6-1 (uninstalled, reinstalled and drivers checked just in case)
Photoshop 25.7.0 latest release
Windows 11 pro all updated
-
Hi Cheryl Lopez,
You can use the Clear and Delete buttons to remove the additional key strokes from the shortcut.
I have not tested this on 6.4.6-1 yet but I will check it as soon as possible.
0 -
Thanks! I use clear and delete and enter in the proper keystrokes [ or ] press ok and go back into ps and the brush size isn't working on the touch ring (I get the double arrow tool) I go back into my touch ring settings and the ctrl alt has automatically repopulates the box as shown in the screen shot. It's weird because I have had no trouble with this in the past
0 -
Hi Cheryl Lopez,
Would you mind collecting some logs and sending this to the support team. We would like to take a deeper look.
0 -
I have a ticket started but I will look into sending out those logs. Thanks for your help. Very appreciated!
0 -
Hi! Just to let you know, I installed the older version of the driver on my system (6.4.5-5) and everything works great. Must be that new 6.4.6-1 driver with the issues. Thanks again for your help.
0 -
Hi Cheryl Lopez,
Thanks a lot for the update. Also many thanks for collecting the logs and reporting this to the support team. It really helped.
We have been able to reproduce the issue and we are working on a fix. For the time being, please use 6.4.5-5.
0 -
Hi,
I'm having the same problem. I have tried everything I can think of to get the brushes to change size with the ring and nothing works.
I have the Wacom Pro L PTH 860. I'm using it with Photoshop Beta 25.11 and wasn't having any problems. All of a sudden it stopped working to change brush size. I gave up and went back to Photoshop 25.9.1 and it's fine.
Weird! I was going back to the driver you suggested but I think I'll stick with Photoshop 25.9.1 and wait to see when you get a fix for the Wacom tablet.
Ron
0
Please sign in to leave a comment.
Comments
7 comments