wacom connect

fahad alshaheen

• June 15, 2024 10:38

hello there . im sorry im new with wacom devices can any one help me with some questions? i have wacom 13 touch .

1- my pc has no type c how i can connect the wacom to pc ? can i use usb to type c 3.1 ( 10gb) ?

2- is the wacom rechargable device so i can use them without power cable ?

hope somone help thank u

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• 

  João

  • June 17, 2024 08:06

  Hi fahad alshaheen, 

  Welcome to the community. 

  To answer your questions directly: 

  1. If you don't have a Type-C USB port on your computer, you can connect through other means. Please see our guide here and let me know if you have any other questions regarding this. 
     https://support.wacom.com/hc/en-us/articles/16665102560023-How-do-I-connect-the-Wacom-One-12-DTC121-and-Wacom-One-13-Touch-DTH134-to-a-computer 
  2. The Wacom One 13 does not have a battery so it will always require power supply through cable to work. You can however use a portable battery as long as a adequate output of 15W is provided (5V / 3A or 9V / 2.77A)

  Cheers

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