Cintiq Display Toggle setting is resetting to default

Lukas Chrapek

• November 15, 2024 08:25

When this Display Toggle setting was moved to Wacom Center, it does not save my setting, and it's resetting to default every PC restart. I'm running the newest drivers and it's still happening. I just wanna use "Full Display setup" only, without toggling between other two displays, but when I uncheck Display 1 and Display 2, and keep only All Displays, it's working until restart or shutdown. Other setup for Remote or Pen are stored as should be, only this setting is resetting to default, there is no save button to store setting.
 

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  João

  • November 18, 2024 15:56
  • Edited

  Hi Lukas Chrapek, 

  There is currently no way to set the Full Display Setup to the default setup. The system will always reset to the default on reboot. This is by design. 
  The most common use for pen displays is that the pen matches 1:1 what you see on the display and display toggle is only used occasionally when there is the need to interact with elements in other displays. 

  So far I have not seen other requests to allow a different mode to be the default but if there is enough demand, the driver team can consider implementing this. 

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  Lukas Chrapek

  • November 18, 2024 08:57

  Hi João
  
  Thank you for your answer. I do not look for different modes, I'm absolutely ok with modes they're in already, I just wanna use only one of Display Toggle mode to interact with other displays and that is Full Display setup. So when I work I can interact with other displays and move windows between screens and stuff and toggle back to Cintiq to continue work and not need to toggle between other displays.  I'm used to it, and it worked before it was moved to Wacom Center and when I change it as is on 2nd picture, it's working as I want, but setting is not "saved" and it always reset to "default" (1st picture) after PC restart and I want to keep it as is on 2nd picture, without changing it every PC startup. 

  
  

  

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  will gasper

  • December 07, 2024 02:02

  this annoys me so badly as well! i hope they implement a fix soon!

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  João

  • December 09, 2024 08:31
  • Edited

  Hi Lukas Chrapek, 
  Sorry I forgot to answer. 
  I noticed in your system that your have a displays named as "Generic PnP Monitor". This means that Windows is not getting this display EDID like it gets for the Cintiq and your "L32p-30" named Monitor. This is a problem because since there is no real identifier for this monitor, Windows will consider this a "new" monitor every time you restart the system. Please check this display's connection and see if you can get your system to recognize this display properly and then Windows and the Wacom driver should be able to remember your settings with all your displays if they are correctly identified. 

  will gasper 

  Hello, 
  Please check if my answer to Lukas above also fits your situation. 

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