PROBLEMS WITH REGISTERING A NEW DEVICE

Martina Minoja

• December 22, 2024 15:03

Hi there, I'm trying to install my Wacom Intuous CTL-6100 on Windows 8. The new drive doesn't work on Windows 8, so I had to install an older drive. Now the pad works ok, but how can I register it to get the software? the system says that this pad model is registerable only with a new driver, and I can't use it as I deal with Windows 8. How can i resolve? Thanx a lot! 

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  João

  • December 30, 2024 13:27

  Hi Martina Minoja, 

  The support team help manually registering the device to access the bonus software, but none of the bonus software will probably work on Windows 8 either. I would recommend that you consider upgrading your computer as well. 

  Cheers

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