Cintiq Pro 27 Background Bleed

Joachim Barrum

• February 14, 2025 07:01
• Edited

Hi, i recently bought a Cintiq Pro 27. I notice that there's considerable amount of background bleed. I don't nescessarily notice it in Photoshop when working. But I do notice it if I have fairly a dark desktop background in windows, meaning its clearly visible in darker images - not just when its completely black. The Background bleed is clearly a lot stronger on this device than any of my cintiq Pro 24's and even a lot more than any of my 32" regular IPS screens that cost a fraction of what the Cintiq Pro does. Which is kinda disappointing on such a premium device. 

Can you please look at image attached (taken in a regular dark room, but with light from another screen to avoid longer exposure time, so this is what I actually see). Is this as expected or above normal? if I were to send it in, could I expect a better version in return - or is this the average quality of these displays?

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  João

  • February 14, 2025 12:15
  • Edited

  Hi Joachim Barrum, 
  
  Hard to really say from the photo, but that looks within specifications to me. 
  
  Here is our information on this subject: https://support.wacom.com/hc/en-us/articles/14142321032983-What-is-Light-Leakage-or-Light-Bleed-on-a-LCD-screen-and-what-to-do-with-your-Wacom-Display

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  Joachim Barrum

  • February 14, 2025 11:46

  thanks yeah I think it is. It's just kinda disappointing for a display that cost 5K. I wish Wacom would increase their screen quality because everything else about this tablet is amazing. 

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