intuos pro stops working until install the same driver repeated
My intuos pro L stops working in Affinity Photo v2.6. I've had to go to my wacom center, download & install the Mac driver. This is the 3rd time in the last month that this has happened and I've had to install the same Mac driver to get the tablet working again.
Help please
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Hi Kat Mcg,
Sorry to read about this. Does this only happen with Affinity?
When you say the tablet stop working, do you see any error in the Wacom Center? What other steps have you tried to recover the driver? Did you try to restart the driver from the Wacom Center?
Which Wacom tablet model (PTH-???), OS version and Wacom driver versions are you using?
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PTH 860
So far as I've noticed only in Affinity Photo 2.6. Wacom Center didn't show a tablet, so I downloaded a new driver PTh- 680WacomTablet_6.4.9-2.dmg and installed. No other Wacom drivers.
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Hi Kat Mcg,
Thanks. If the Wacom Center is not showing a tablet, this usually means that the tablet has disconnected.
Have you tried replacing the USB cable or connecting to a different port? If you are using some kind of adapter, please try to connect directly to your Mac and see if there are any improvements.
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My tablet is paired to my mini mac m2, connected wirelessly and it is charged.
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Hi Kat Mcg,
Wireless connection through Bluetooth is subject to interference from external factors. This is hard to control but here are a few tips:
Please also try the wired connection and see if the same problem happens. Personally, I always recommend using the tablet wired as that is the most stable and reliable connection.
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