AJ

1. Community
2. Pen Tablets
3. Windows to Mac

Thank you for reaching out to us.  You will need to download and install the Wacom Driver for macOS.   Once the driver has been installed, connect your device to the computer.Note: If prompted for ...

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• AJ
• July 18, 2023 02:34
• 0 votes

1. Community
2. Pen Displays
3. No Signal Wacom Cintiq 13 Windows 11

Thank you for reaching out to us.  Pleas try testing under a newly created admin user to see if that will allow video signal to your Wacom Cintiq 13.  Best regards

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• AJ
• July 18, 2023 01:59
• 0 votes

1. Community
2. Pen Tablets
3. Wacom Intuos, Click not working on Mac

Thank you for reaching out to us.  You may need to uninstall the Wacom Driver, reboot your computer, then redownload and reinstall the Wacom Driver.  Please follow these steps: Download the current...

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• AJ
• July 14, 2023 22:48
• 0 votes

1. Community
2. Pen Tablets
3. Pen or program suddenly forgets pressure

Thank you for reaching out to us.  What computer, operating system, how is the tablet connect (bluetooth or usb), and what drawing application are you using?

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• AJ
• July 14, 2023 22:45
• 0 votes

1. Community
2. Welcome & General Discussion
3. Website Loading

Thank you for reaching out to us.  I would recommend clearing your browser's cache and cookies and/or attempting to log into the Wacom Account page through an incognito browser window.  Best regards

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• AJ
• July 13, 2023 21:26
• 0 votes

1. Community
2. Pen Tablets
3. tablet orientation adjustment for Intros CTH-690?

Thank you for your question.  It is not possible to adjust the orientation of your CTH-690 so that the expresskeys are at the bottom of the tablet.  Best regards

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• AJ
• July 13, 2023 21:20
• 0 votes

1. Community
2. Pen Tablets
3. Cropping in photoshop with Intuos pro small

Thank you for your question.  You could map the escape key to one of the quick keys on your Intuos Pro or you could map the escape key to one of your pen side switches.  Best regards

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• AJ
• June 02, 2023 20:57
• 0 votes

1. Community
2. Wacom Driver
3. cintiq 22HD DTK-2200 ventura not accepting screen

Thank you for reaching out to us.  A ticket has been created for you: 1572960, a member of our support team will reach out to you.  Best regards

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• AJ
• May 30, 2023 18:00
• 0 votes

1. Community
2. Pen Tablets
3. Disconnecting problem with intuous pro medium size (PTH-660)

Lauren Greene Thank you for reaching out to us.  Our engineering team is aware of this behavior and is currently working towards a solution; as soon as the fix is deployed, you will receive an emai...

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• AJ
• May 30, 2023 17:47
• 0 votes

1. Community
2. Pen Tablets
3. Disconnecting problem with intuous pro medium size (PTH-660)

Eunjin Choi Thank you for reaching out to us.  Our engineering team is aware of this behavior and is currently working towards a solution; as soon as the fix is deployed, you will receive an email ...

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• AJ
• May 30, 2023 17:02
• 0 votes