Registration Help

If you would like to know what personal information we have collected under our data privacy agreement, you have the right to request this information. Additionally, if you want your personal information that...

In some cases, a phone may have trouble scanning the QR code on the back of the Wacom One, when following the Wacom ID (browser-based) registration process. We have found that some phones will default to a wi...

This article guides you step-by-step to create a WacomID. If you are having trouble with the site not working correctly, please review this article. Create Account Activate Account Initial Login Trouble Sign...

If you are trying to login or create a Wacom ID account and you see a blank page like the one below, please try the following troubleshooting steps.  Windows  Mac OS Windows  Open the Microsoft Edge brows...

Some legacy models of tables use a Software Bundle Download (SBD) Key for registration.  Go to https://account.wacom.com/ Login to your account. If you do not have an account, please create one on this page....

Due to licensing restrictions imposed on the Software that is provided as part of product registration, Wacom is unable to issue a second software license. Registration is limited to the original first time n...

The Wacom Account site, https://account.wacom.com, uses cookies to manage account login. Depending on the browser you are using, if cookies are blocked or not enabled, the site can show some abnormal behavior...

If you have a privacy concern, complaint, or question, please contact our Privacy Team. The contact for your country/region can be found at http://www.wacom.com/privacy We will respond to questions or concern...

All Wacom user created content in Wacom Inkspace app, Wacom Bamboo paper, or created in Wacom Inkspace.com is hosted in Western Europe Data Center.

Windows 8.1 – From the home screen, where your notebooks are displayed, swipe up from the bottom of the screen (or right-click) to display the toolbar. Select the shopping cart icon to view the available note...

Please see below for a copy of Wacom's Declaration of Proposition 65 Compliance. Clicking on the image will allow you to download a copy of this document for your records.  

When you make a purchase, download included software, or use a Wacom service, you will be asked to sign in with your Wacom ID and password. This unique identifier can be associated with your contact informati...

A Wacom ID is your personal account that you use to access Wacom services and platforms (*). It is your unique identifier with Wacom and consists of a login name and a password. (*) Current services and platf...

The California Consumer Privacy Act (CCPA) is a California state law that aims to give consumers rights over their personal information. These rights include the right to view and delete your data and to opt ...

Once registered if your tablet comes with a software bundle you are able to download and install the software from the My Library section of your Wacom account. Sometimes you may get an invalid license or ser...

When you have created a Wacom ID you can: Fast and easy access to our services with a single Wacom ID. You don’t need to manage multiple IDs for different purposes including downloading software, making p...

Full Wacom Estore (Europe) Terms of Sale Right of withdrawal for consumers Consumers, i.e. persons who conclude a contract for the provision of one or more products for purposes that cannot be predominantly...

If you are having trouble registering your tablet or have questions about registering, please see our registration guides below. How do I register my Wacom device? Why can I not create a Wacom ID account or ...

In principle, you need only one Wacom ID. If you are already a Wacom customer there is a chance you have already signed up for various services individually such as Inkspace ID, and so on (*). As of March 201...

The system will automatically unlock your account after 24 hours, enabling you to login with the correct username and password; if you’re unsure of your login credentials, you can reset them at this time.

Wacom users who use Clip Studio Paint bundled with their Wacom products can receive an additional three months of free Clip Studio Paint for free with the purchase of a monthly usage plan. To access this offe...

Once you have registered your tablet, you will receive an email registration confirmation along with any software license keys for your bundle software, if applicable. Note: Most bundled software is a 90-day ...

When creating an account on wacom.com you are asked to enter an email address, this will also be the username for your account. While you are unable to change the username, you can change your email address f...

To access your Adobe Creative Cloud Photography plan for 2 months for free, please follow the steps below:  Create a Wacom ID on My Account Register with the correct model number and serial number. O...

The best way to make sure your data is deleted is to remove the data from your account. Sign into your Wacom Application, with your Wacom ID, and delete any content you no longer want.  Deleting in permanent.

When installing Corel Painter Essentials 5, the program will ask for a serial code to active. This code is located next to the download button in the “My Library” section of your Wacom account. To access th...

Once you have registered your tablet, you will receive an email registration confirmation along with any software license keys for your bundle software, if applicable. Note: Most bundled software does not req...