Wacom Intuos (2018)
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I don’t want my Wacom Intuos rotate, how can I keep my detachable/slate type Chromebook in landscape/portrait mode?
"Please follow the steps below to set it to a specific orientation:Step 1: Open the “Settings” by clicking into the clock in the bottom-right corner of the screen and then selecting the gear icon Step 2: Sele...
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What should I do if the Wacom Intuos is disconnected after waking-up the Chromebook device?
The device may lose the connection when waking up. To resolve try to disconnect and reconnect the USB cable or Bluetooth.
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Can I connect Wacom Intuos to a Chromebook with Bluetooth?
Yes, Wacom Intuos Bluetooth products (CTL-4100WL, CTL-6100WL) are tested and confirmed by Wacom to be compatible with Chromebook runing Chrome OS 87 or later, and are with kernel version 4.4 or above(includin...
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Can I use the ExpressKeys of Wacom Intuos in Chromebook?
"No, ExpressKeys are not supported by Chrome OS due to Chrome OS specifications for now.The ExpressKeys function will be available later in the future along with Chrome OS updates. "
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Why is the pen lagging in Android mode?
When the Android device has a low battery or is in Power Saving mode, the pen and app may become slow. Please charge the Android device before using the Wacom Intuos tablet.
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Why is the cursor is not shown on Android?
Due to Android OS specifications, the cursor may not be shown when using a pen display with some Android devices i.e. Samsung Galaxy devices.
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Why is the Wacom Intuos not working on Android?
The tablet not functioning on an Android device may be caused by a few issues, please follow the steps below. Ensure the tablet’s firmware has been updated to the latest version. Confirm that your Android de...
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Why is my Wacom Intuos (CTL-4100WLx, CTL-6100WLx) no longer working over Bluetooth or not showing up under Bluetooth settings when in pairing mode?
The Bluetooth settings may have been become corrupt. To fix this issue, re-pair the Wacom Intuos to a computer with Bluetooth by following the steps below. If your tablet is connected to your computer by USB...
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When using the Wacom Intuos, the android device’s battery decreases fast.
Due to the heavy operation requirements of using a tablet and drawing application, the battery may decrease quickly during use.
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When I use Wacom Intuos with PC or Mac, the cursor changes to dot”・” or “Win” follows the cursor.
Wacom Intuos switches to Android mode when both the right and left Express keys on Wacom Intuos are pressed for 3-4 seconds even when connected to a PC or Mac. Then the cursor changes to a dot”・” or “Win” fol...
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The mapping of the Wacom Intuos is wrong for an Android device with a horizontal display.
Android 14 & later supports distortion free pen input for all Android device orientations. Important: If the screen cursor movement is distorted compared to the pen movement on your Wacom Intuos, switch the W...
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The mapping of the Wacom Intuos is incorrect when the Android device is horizontal.
Android 14 & later supports distortion free pen input for all Android device orientations. Important: If the screen cursor movement is distorted compared to the pen movement on your Wacom Intuos, switch the W...
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The Wacom Intuos is disconnected after waking-up the Android device.
The device may lose the connection when waking up. To resolve try to disconnect and reconnect both the USB cable and OTG adapter.
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