Wacom Intuos Pro (2017)
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Why isn’t the side switch on my pen working?
You can check the functionality of your pen’s side switch through the following series of tests: Press the side switch, without pressing down on the pen tip, when the pen tip is within proximity of the...
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Why isn’t my pen controlling the other screen while in multiple monitor function?
First, check your “Display Toggle” settings, to make sure it’s set to work on multiple monitors. You can also switch between “Pen mode” and “Mouse mode” to use several displays, without using the display togg...
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Why is there no power light on my pen tablet?
Pen tablets like the Intuos or Wacom Intuos Pro are connected to a computer over a USB cable and will show a power light on the tablet once connected. If there is no power light on the tablet, make sure th...
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Why is my tablet not pairing over Bluetooth or not showing up under Bluetooth settings when in pairing mode?
The Bluetooth settings may have been become corrupt. To fix this issue, manually reset the temporary memory on the Wacom Intuos Pro by following the steps below. Note: Drawing files saved to the tablet while ...
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Why does it take so long to connect to my mobile device?
When Wacom Intuos Pro starts up in wireless mode, it first attempts to connect to the most recently connected computer and then to the second computer. When it cannot connect to either, then it connects to yo...
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Why do the standard paper sizes not cover the full active area when using the Paper Clip?
This will make sure the active area markings are easily visible so that you can freely sketch within the active area.
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Why do I see two Bluetooth Intuos Pro devices in Windows Bluetooth Device List?
Intuos Pro M and L support two Bluetooth technologies: Bluetooth Classic and Bluetooth 4.2 Low Energy. Choose the Bluetooth Classic name "BT IntuosPro M or "BT IntuosPro L when pairing with computers. Choose ...
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How to optimize your Wacom Intuos Pro.
The Wacom Intuos Pro uses a Bluetooth connection to pair with a computer. Bluetooth is a wireless technology standard for exchanging data over short distances. Bluetooth and USB connections each have individu...
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Can the battery be replaced on the Wacom Intuos Pro (2017)?
No the battery cannot be replaced.
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