Wacom Driver Troubleshooting

Do you encounter any of the following error messages or behaviour?  macOS Ensure to install the driver according to Setting up the Wacom driver with macOS. This article includes all installation details inclu...

Step 1: Do you get an error message from the Wacom Driver?  Please see the article I'm getting an error message from the Wacom Driver - what can I do? for a list of error messages from the Wacom Driver. If yo...

The error message “A Wacom device was found that is not supported by this driver” is shown when the Wacom Tablet Properties are opened and a Wacom Device is found that is not supported by the current driver. ...

There are two drivers for the DTU-1031X. One is the Wacom tablet driver for the pen digitizer. The other is a video-over-USB (MCT) driver since the DTU-1031X uses USB to transmit the video signal instead of u...

There are two drivers necessary depending on your Windows version: A DisplayLink driver to enable the device to operate as an external monitor A Wacom driver to enable the pen to operate properly. On more r...

Sometimes an error can appear when installing or using the Wacom Driver. Recent macOS versions have added many security features to keep the computer safe from applications not downloaded directly from the Ap...

Can Wacom tablets be used on virtual machines?Yes. Any virtualized operating system that supports Wacom drivers will work with Wacom hardware. This includes both Windows and Linux, either on local networks or...

Wacom offers focused technical support and consultancy for our enterprise clients to make sure that our products—particularly the professional product line—are working effectively in both bespoke and propriet...

The Linux Wacom Project consists of three major components: The kernel driver translates hardware-specific protocols into standard input events, and is contributed directly to the Linux kernel. The X driver ...

The Linux Wacom Project manages the drivers, libraries, and documentation for configuring and our devices under Linux. You can find all of this project's open source software the Linux Wacom Project GitHub page.

Most recent Linux distributions provide full hardware support for Wacom devices. For production use, we recommend using the GNOME 40 or later desktop with one of these distributions:• Rocky Linux 9 (Gnome 40)...

Wacom developers have been contributing to kernel drivers since at least 2002. Today, all Wacom hardware features are supported by Linux, though some software applications may not have implemented full suppor...

A flaw in Log4j, a Java library for logging error messages in applications was found to have a high-profile security vulnerability within the script. Globally, many national cybersecurity agencies have issued...

There may be a few reasons why pressure is not working in Adobe Illustrator, from the brush not being setup to use pressure to macOS security settings. Please follow the steps below: Security Settings: First,...

If you are using macOS visit the guide here. In Illustrator the brush you are using must be set up to use pressure, some brushes do not have this turned on by default. The working space will need to be set to...

Wacom has received reports from customers and others that when using a pen display on Microsoft Edge, the host computer will crash and show the "blue screen of death." While testing this issue, it was determi...

Yes, the current driver supports macOS 12.This OS has added many security features to keep the computer safe from applications not downloaded directly from the App Store. If an app is downloaded from the inte...

  The steps above are shown on a macOS 13 system. The same steps will work for older macOS systems as well.

NOTE: This process will remove any Wacom preferences you may have configured. Please ensure you have backed up your preferences before proceeding. A restart will be required after installing the driver, plea...

Wacom is committed to your privacy, and to collecting only the necessary data through this program. As a policy, you will be asked to opt-in to the Wacom Experience Program for Tablet Driver every time you in...

The Tablet Driver Privacy Notice for driver version 6.3.43 and later is available by opening the Wacom Desktop Center, selecting “More” and “Privacy Notice .”

If you choose to participate in the new Wacom Experience Program for Tablet Driver, the Tablet Driver will collect and aggregate the following Tablet Driver Data over certain time intervals: Basic system inf...

Wacom is collecting this data to better understand customer use cases with Wacom products, guide the planning of product improvements, meet our customers’ needs and focus our development resources on products...

To not participate in the Wacom Experience Program for Tablet Driver, leave the checkbox in the opt-in message empty and click OK. This will not affect the performance of the driver in any way. Please read "W...