Which port should I connect the Wacom Cintiq Pro 13/16's AC Power Adapter to?
The AC Power Adapter can be connected to any of the USB-C ports on the Wacom Cintiq Pro. All USB-C ports provide the same functionality, including video, data and power input.
What video connectors does the Wacom Link adapter provide on the Wacom Cintiq Pro 13/16? What video quality I can output?
The Wacom Link adapter has a Mini DisplayPort connector to take video output from your computer to display on the Wacom Cintiq Pro screen. You can output up to Full HD resolution at 60Hz with 8-bit color o...
What resolutions and speeds are supported by the USB-C ports on the Wacom Cintiq Pro 16?
Your Wacom Cintiq Pro 16 features three USB-C ports. When your Pen Display is oriented with the Wacom logo at the bottom in the middle, we refer to these as follows: Port 1:located on the on the left edg...
The Wacom Stand Cintiq Pro does not fit my Wacom Cintiq Pro 13/16 . What can I do?
You may need to replace the clips on your Cintiq Pro 13/16. Please use the clip kit provided in the box, under the Quick Start Guide, which includes: 4 clips, 4 screws, 1 Torx screwdriver 1 instruction ca...
How do I get started with the Cintiq Pro?
To get started with the Cintiq Pro, visit the getting started page here.
How do I connect my computer to a Wacom Cintiq Pro 13/16?
For computers with USB-C port: Place the Wacom Cintiq Pro in the position where you want to use it. Plug the network adapter into a socket, and then connect the USB-C connector to the AC adapter of any USB-...