sign pro PDF
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Why is the font different from my original document when I print to sign Ι pro PDF?
This isn’t a sign Ι pro PDF issue: By default, most PDF creators replace any “unusual” fonts with standard fonts to ensure that a PDF isn’t too large, and that it can be read on any computer. To use a specifi...
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Why do I get a blank screen when starting up sign pro PDF for Windows?
If sign pro PDF for Windows presents a blank start-up screen, please make sure that Windows Update is up-to-date and the latest version of IE is installed - this should fix it. If not please contact Wacom sig...
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Why can't I open my dynamic (XFA) PDF document with sign pro PDF?
This is because an XFA (dynamic) PDF is not a standard PDF Acroform. Due to the manner in which Adobe locks XFA forms they cannot be displayed by most viewing applications, including sign pro. The only viewer...
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Why am I asked to enter a password when attempting to open a document in sign | pro PDF?
It’s possible that the PDF document was encrypted with an owner password, preventing you from gaining access. You will need to enter the valid owner password in order to open, read or sign the document.
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Why am I asked to enter a password every time I open sign | pro PDF 1.1.6?
The first time you run the application it will ask if you’d like a certificate to be created and automatically selected for you. If this is your preference, select "Copy key and password to Windows Certificat...
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While trying to sign a document with sign | pro PDF, I received a message stating that no signature device is connected. How can I fix this?
This problem is exclusive to users of Windows 7 and Microsoft Office 2013. Unfortunately, Office 2013 has a compatibility issue with the STU-Tablet, causing Word to keep the application locked when a document...
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Which tablets are supported by sign |pro PDF?
The application works with all current Wacom tablets: STU-series signature tablets, Bamboo, Intuos, Cintiq interactive pen displays and PL/DTU-series pen displays. Versions older than 1.1.6 only work with STU...
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Which operating systems, application architectures and languages are supported by WILL?
WILL is supported on: iOS 6 or higher with Objective C Android 4 or higher with Java Windows 8.1 with Windows Store XAML applications with .NET and C++ Web with HTML5/Javascript on any browser with full WebGL...
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Which operating systems does sign pro PDF support?
Windows 7 or later, Android 4.4.2 or later, iOS 8.0 or later
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Which languages are supported by sign pro PDF?
The following languages are supported: English, German, Spanish, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian and Chinese (Simplified and Traditional). The application automatically a...
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Which file formats are supported with WILL?
WILL SDK provides built-in support for the WILL stroke file format. If you have questions about file compatibility for your existing application, please contact us under willdevelopers@wacom.com
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Where can I find the latest version of sign pro PDF?
sign pro PDF for Windows is available on the Wacom Business Solutions website. sign pro PDF mobile app updates are made available on each app store (Apple App Store, Google Play Store) and are linked from the...
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What should I do if my sign | pro PDF license key is missing?
If the sign | pro PDF requests a license key during installation, please use the installation CD rather than the .msi installer to ensure visibility.
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What should I do if I suspect my sign I pro PDF has a virus?
If you received a virus warning that caused your installation to fail, please be assured that this is a false alarm. Wacom has stringent security standards, and we would never sell infected software. We’ve pr...
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What kind of control sign pro PDF Enterprise API provide?
for iOS/Android: Specify PDF to open in sign pro PDF Retrieve signed PDF in calling app Specify number of signatures needed Specify the names and reasons for each signature Specify eSeal type (square, round, ...
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What is the difference between sign pro PDF Enterprise App and Enterprise API?
sign pro PDF Enterprise App is a simple out-of-the box application to annotate, mark-up, and sign PDF documents. sign pro PDF Enterprise API enables the simple integration of handwritten electronic signature ...
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What is a WILL file?
WILL, which stands for Wacom Ink Layer Language, is a universal inking engine and ink layer framework which connects hardware, software and applications. WILL is a technology that enables high quality digital...
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What is ASM.JS and what is it needed for?
WILL Core modules are coded in C++ and they are compiled to ASM.JS (subset of Javascript) using Emscripten.
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What if I need to use WILL on desktop platforms Windows XP, Windows Vista and Windows 7, Mac OSX, Linux?
These platforms are not officially supported. Please contact Wacom and share your intent.
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What development environment do I need in order to use WILL?
Any development environment for the supported platforms is generally suitable. However, the demo projects provided along with the SDK require the following IDEs: Eclipse ADT for Android XCode 5 for iOS Visual...
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What are the OS requirements for sign | pro PDF 1.1.6?
sign | pro PDF runs on Windows XP SP2 or higher, Vista SP2 or higher, and Windows 7 SP1 and higher.
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What PDF ISO standard does sign pro PDF comply with?
The PDF standard to which sign pro PDF complies is ISO 32000-1:2008. This ISO standard defines the structure of PDF files including the addition of digital signatures.
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WILL: Can ink be converted/rendered to bitmap (offscreen)?
Yes, demo projects provide examples of that.
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My evaluation license has expired, what should I do?
Please contact your Wacom WILL partner manager from whom you have received the evaluation WILL SDK
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I’ve installed the sign I pro PDF CD, but the PDF isn’t working. How can I fix this?
If your sign | pro PDF won’t run after set up, please contact Wacom Customer Care via the online form, or reach out to our Support Team by clicking Contact Us below. Please be prepared to provide answers to t...
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Is there any publicly available software which is already using WILL?
Yes, for example Wacom's Bamboo Paper applications for iOS, Android and Windows 8
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Is WILL working with Wacom hardware only?
No, WILL is designed to work with any kind of pointer input devices.
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I get the following error: "Couldn't load WILLComponents.xcodeproj because it is already opened from another project or workspace"
This happens when you open the Creativity and Productivity Demo simultaneously. It is caused by the fact that both demos share the WILLComponents.xcodeproj as a sub-project. The solution is to close both demo...
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I downloaded an evaluation SDK, how do I get a license for the full version?
Types of licenses, licensing requirements, and how to get a license can be found here: https://developer.wacom.com/en-us/developer-dashboard/license-keys
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How many signatures can I add to my PDF document using sign I Pro PDF?
Add as many as you’d like; there is basically no set limit to the number of signatures that can be added to a document.
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