Wacom Cintiq Pro 27 (2022)
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Why is there no pen calibration function for Cintiq Pro 27?
The purpose of the pen calibration feature was two-fold: 1. To allow for manual adjustment if the pen sensor is not properly aligned with the display, 2. To compensate for perceived misalignment of the pen ti...
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What is Uniformity ON/OFF setting used for under Advanced menu of Display Setting on the Wacom Cintiq Pro 27 (2022)?
Uniformity turns on the ability for the display to adjust color and luminance in 9 zones divided in a grid across the screen. This feature is turned on automatically by choosing to add uniformity to the profi...
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What is Overdrive ON/OFF setting used for under Advanced menu of Display Setting on the Wacom Cintiq Pro 27 (2022)?
“Overdrive” is a common settings for LCD monitors and TVs which can make faster LCD response time by increasing the voltage used to make liquid crystals change state. However using overdrive may have a side e...
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Why are the bottom right and left edges hot when running at 120Hz on the Wacom Cintiq Pro 27 (2022)?
When running at 120Hz, the Cintiq Pen 27 will run hot because the processing power of the Cintiq Pro 27 will be significantly increased.Please try setting the graphics board of your PC to 60Hz to lower the te...
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Can I update my Wacom Flex Arm to work with my new Wacom Cintiq Pro 27?
Yes, The Wacom Flex Arm Adapter (ACK64804KZ) allows Wacom Flex Arm users to update the mounting plate to work with the VESA 100 mounting points on the Wacom Cintiq Pro 27. Visit the Wacom store for more infor...
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Is the Pro Pen 3 compatible with the older Wacom devices?
No, the Pro Pen 3 uses a new pen technology introduced with the Wacom Cintiq Pro 27 and is not compatible with older Wacom devices.
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How long is the warranty for Wacom Cintiq Pro 27 (2022)?
Please see the warranty documentation included with your product for specifics of the Limited Warranty provided by Wacom. The Wacom Limited warranty varies by region: 1 year in Japan & Asia Pacific (excluding...
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Can pen nibs I have purchased for previous generations pens be used with the Pro Pen 3?
No, the Pro Pen 3 uses a new nib design and size. Nibs for previous pens are not compatible with new Pro Pen 3 included with the Wacom Cintiq Pro 27. Replacement pen nibs (Standard: ACK24801Z and Felt: ACK248...
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Will the Wacom Color Manager work with Wacom Cintiq Pro 27 (2022)?
Yes, the Wacom Color Manager (ver. 1.6.2 and later) is compatible with the Wacom Cintiq Pro 27, offering advanced color management features for a color critical workflow. The Wacom Color Manager also works wi...
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What is the light beside the power button used for on the Wacom Cintiq Pro 27 (2022)?
The LED beside the power button is a status light to show Wacom Cintiq Pro 27 statuses such as Sleep mode, Power on/off, and Pen/Touch status. Display ON LED ON (Color: Blue) *After 5 seconds, LED turns darke...
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Is there a protection film on the Wacom Cintiq Pro 27 (2022) surface?
No. Instead of film that may wear off over time, and to provide the best in class writing feeling, anti-reflection against surrounding light condition and surface quality, Wacom have designed and manufactured...
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What are the accessory pens I can use with the Wacom Cintiq Pro 27 (2022)?
Some previous generation accessory pens (Art Pen, Pro Pen, Pro Pen 3D, Pro Pen 2, Pro Pen 2 Slim) are compatible with the new Wacom Cintiq Pro pen display. Performance of these pens will be at the level as us...
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What are the supported screen resolution sizes of the Wacom Cintiq Pro 27 (2022)?
The following resolutions are supported by the Wacom Cintiq Pro 27. These resolutions and refresh rate are also dependent on the graphic card being used also. 640x480@60Hz (VGA)720x400@70Hz (IBM_VGA)720x480@6...
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Can I use my own USB-C Power Adapter to supply power to my Wacom Cintiq Pro 27 (2022)?
No, to power your Wacom Cintiq Pro, please use the power adapter included with your device only. Use of any other Power source is NOT recommended, outside the scope of the Wacom Limited Warranty and will be a...
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Can I power the Wacom Cintiq Pro 27 (2022) from the USB-C port on my computer?
No, due to the power requirements of the Wacom Cintiq Pro, Wacom AC Power Adapter supplied with your Wacom Cintiq Pro 27 is required to power the creative pen display. You can power peripherals up to 5V, 1.5A...
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