Can't install free drawing software, its been years lol help
A few years ago i bought the Wacom Intuos S (model: CTL-4100) and i've always been having trouble getting the free software that comes with it. When i first got my device i wasn't able to get the software and gave up, but now i'm wondering if i can still get it?
I'm having trouble registering my device. Its connected and it fully works but i cant get the software. When i click on Software offers in the Wacom desktop center it shows me to register a device.

Then i click open devices manager and my device already shows up, but no option to get a software. (clicking edit doesn't do anything helpful)

So i don't know how to get the software, i had this problem years ago too but for some reason never tried to fix it lol.
I know my device comes with a free software, it says it on the packaging. (Either digital painting of photo editing).
Does anyone know how to fix this?? i tried the legacy devices thing too, doesn't work. Everything redirects me to the desktop center which doesn't let me get a software as i showed above. I also tried forgetting device but it just brings me to the same thing again.
Also sorry if my english or spelling was bad!
-
Hi A Steller,
Thanks for reporting this.
Can you check if this helps? https://support.wacom.com/hc/en-us/articles/1500006264321-How-do-I-register-my-Wacom-device-
If you need further help, please check with the support team directly as might be able to manually help you with the registration.
https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support-
0 -
i have the same problem, I have done the steps in your link here, does not work
0 -
Is there any solution with this?
0 -
I've had this issue. It says my thing is already registered and yet I don't have the software.
0
Please sign in to leave a comment.
评论
4 条评论