Wacom refuses to start in one go MacOS
When I start my computer, Wacom will start up automatically. It doesn't recognize my PTH-660 tablet. It will close down. And I need to restart the Wacom Center app. I've had this problem for months. I have a new Studio Mac and installed everything from scratch.
What is going on? For what I read I'm not the only one.
Gerlo
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Thanks for reaching out. Your description doesn't seem to indicate any issue I am aware of.
Usually if the Wacom Center starts (with no errors) and the tablet is connected, it should all work fine.
I have a few follow-up questions so we can get to the bottom of this.- Can you please confirm OS version and Wacom driver version?
- When you start the computer and you have the Wacom Center open, what do you see exactly?
- How is your PTH-660 connected to the Mac?
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still no solution? Latest Macos and problems are getting worse. Clicking with the pen : no reaction!
And yes I'm on the latest MacOs and the latest driver version. tablet connected directly with usb-c to a Mac Studio M4.
On strtup the software doesn't recognize the tablet. Tells it in a warning. I need to stop the software and restart to get things working
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Hi Gerlo Beernink,
Thank you for the details. Are you really rebooting the computer or just waking up from sleep? There is an issue with the driver starting properly after waking up from sleep but when you fully reboot, or restart the driver from the Wacom Center, then driver is able to detect the tablet.
If this is not the issue you are having, please collect some logs when the issue happens and contact the support team directly.
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I just see there is an update today. Let's see if that works.
Indeed not after sleep, there is a problem. When restarted I will get a message.
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Hi Gerlo Beernink,
Thanks for confirming. Please try the new driver and if the issue persists, collect the logs so the team can take a closer look.
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