João

1. Community
2. Wacom Driver
3. Wacom Intuos Bluetooth cannot connect to Wacom center

Hi Somio Ostmann,  Sorry to read that.  It is strange that the laptop finds the tablet but Wacom Center doesn't. Normally as long as it is properly detected by the operating system, it will also be...

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• João
• December 04, 2024 11:59
• 0 votes

1. Community
2. Pen Tablets
3. can't connect intuous pro small pth451 to laptop

Hi Tuna Akçiçek,  If the LED is flashing and the tablet is not detected by your computer, it means the connection is not working. Please try a different USB cable and make sure you connect the tabl...

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• João
• December 04, 2024 11:53
• 0 votes

1. Community
2. Pen Tablets
3. Cannot see the drawings on the Wacom tablet

Hi Minna Wirzenius-Karjalainen, This means your pen display is not getting a video signal from your computer. Please try the steps here: https://support.wacom.com/hc/en-us/articles/1500006336902-My...

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• João
• December 03, 2024 08:03
• 0 votes

1. Community
2. Product & Feature Requests
3. Setting: Disable One-Finger Touch

Hi Rennah Lockhart, On Mac you can disable left click from the touch settings in the driver

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• João
• December 03, 2024 08:02
• 0 votes

1. Community
2. Pen Tablets
3. the buttons on my radial menu don't work

Hi Darin Brown, That seems very specific to the settings you are using and how you are triggering them. Does the same happen if you use a different App like Krita for example? 

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• João
• December 02, 2024 10:20
• 0 votes

1. Community
2. Pen Tablets
3. Wacom Intuos Disconnects CONSTANTLY

Hi Ben B, Sorry to read that. Bluetooth can be tricky, specially when there are other devices at play in the vicinity. Still please try the following: https://support.wacom.com/hc/en-us/articles/15...

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• João
• December 02, 2024 10:17
• Edited
• 0 votes

1. Community
2. Wacom Software
3. Can't connect Wacom tablet to Windows 7 or is there something wrong?

Hello Lee Ruy, Welcome to the community. That seems like a fairly common Windows 7 message. Please note that Windows 7 is no longer directly supported by Microsoft so our options for troubleshootin...

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• João
• December 02, 2024 10:01
• 0 votes

1. Community
2. Product & Feature Requests
3. Setting: Disable One-Finger Touch

Hi Rennah Lockhart, Which Operating system and Wacom device are you using?On Windows for example, since it natively supports touch input, all gestures are manage by Windows. On Mac is a bit differe...

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• João
• December 02, 2024 09:40
• 0 votes

1. Community
2. Purchase Advice
3. could not communicate with a helper application

Hi Arie Cohen, That seems like a generic Apple error that ca appear with different applications. Can you please confirm how and when does the error appear? Do you also have the latest Wacom driver ...

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• João
• December 02, 2024 09:30
• 0 votes

1. Community
2. Pen Displays
3. pro pen 2  is broken

Hi Shahin Bakhshavi, A repairing would be too expensive. A replacement is the way to go. 

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• João
• December 02, 2024 09:25
• 0 votes