Wacom One
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What is the pen behavior like on Wacom One with Chromebook devices?
Due to Chrome OS specifications, the pen behaves like a touchscreen on Wacom One when it is connected to a Chromebook device. Therefore, tapping on a file immediately opens it. If you press-and-hold on a file...
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Why am I not receiving tilt with my Wacom One Pen on my Samsung device?
Samsung Galaxy devices which are running a version of Linux lower than 4.10 (e.g: Galaxy Note 8 & Galaxy Note 9) will not receive tilt values when using the Pen.
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What should I do if the Wacom One (DTC133) does not work after connecting to my Android device?
First, make sure the Android device you have is compatible with Wacom One, and the cables and connectors are all connected firmly and correctly to the corresponding ports. Next, if the unit is still not wo...
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What can I do if the screen appears blurry on the Wacom One (DTC133)?
Your screen may appear blurry if your resolution is set above 100% scale. To adjust this setting, open the display settings and locate scale, select 100%.
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The Wacom One Pen (CP91300B2Z) does not work properly.
If your pen is not working properly, first, make sure all the cables are connected properly following the set up instructions here. If the issue continues, the Wacom driver may not be installed or functionin...
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The Wacom One Pen (CP91300B2Z) does not draw or ink with pressure sensitivity.
On Windows or Mac OS, first, make sure the Wacom Driver is installed. The display will not function fully without the driver installed. To install the latest driver, visit the Product Resource page here. Some...
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My Wacom One has a warm colour tone when compared to my other monitor / display, can I change this?
The Wacom One has three settings that can be used to control the colour temperature: 5000 (default), 6500 and 9300. To change the colour temperature on your Wacom One: Open the Wacom Desktop Center applicati...
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How do I wake up the Wacom One (DTC133) from sleep mode?
Either pressing the power button at the upper-right of Wacom One; or pressing keyboard or mouse activity/pen activation on screen can wake up Wacom One.
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