Wacom Centre not updating driver on MacOS

T R

• 2023年06月11日 01:15

The Wacom Centre app on MacOS (latest) is not detecting new driver versions, and is therefore not updating the driver.

This has happened with the last 2 driver updates at minimum.

I have to manually check the website for new driver versions and download them myself and run the installer.

The MacOS is the latest 13.4 and the driver is now the latest one released 6th June 2023 for the PTH-460.

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  João

  • 2023年06月12日 07:47
  • 已编辑于

  Hi, 

  That is interesting. I have received notifications for the last update on my test Mac OS machine but I have the habit of doing manual updates to check what a new user would experience. 

  Which driver version where you using before the manual update from the website? 

  If you think this is a bug, please follow the steps here: https://support.wacom.com/hc/en-us/articles/10010268158103-I-want-to-report-a-driver-bug-How-do-I-collect-Wacom-driver-logs-

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  T R

  • 2023年06月12日 09:11

  hi João - the driver version was the one before the current one released on June 6th. I didn't note down the exact version number.

   

  That version was also manually installed (April / May?) because the Wacpm Centre was insisting the installed version was up to date whereas the actual web page was telling me there was a new version.

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  João

  • 2023年06月12日 12:17

  Hi again TR, 

  Thanks for your answer. I will check with the driver team what could be the cause for this. Please keep an eye out for this in the future as well if you don't mind. Perhaps this is fixed with the last version you now installed or maybe you will see this again in the future. 

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