Kai
- Total activity 47
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Activity overview
Latest activity by Kai-
Kai commented,
Official comment Did you try to install and set up the driver in macOS as explained in https://support.wacom.com/hc/en-us/articles/9753655984663-Is-there-a-driver-for-macOS-13-Ventura-? Please see as well: https...
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Kai commented,
Dear Alexander, thanks for your quick reply. Ticket is closed. Kai
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Kai commented,
Thanks for the details Alexander Reilly! I have opened a support ticket and asked our support team to contact you and clarify this, best over the phone. This will speed up answering your questions...
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Kai commented,
Official comment To break this down: Pricing: The bundle you mention is the bundle of the Cintiq Pro 24 touch and the stand - original price 2429,58 + 495,83 = 2,925.40. Then we a) reduce the price AND b) add a Lo...
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Kai commented,
Hi Jisoo L, this is to be expected on macOS 14. See Is there a driver for macOS 14, Sonoma? – Wacom We recommend to hold off with the update to macOS 14 until we have been able to release a driver...
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Kai commented,
Official comment Dear Chris, this is a topic for the support team. I have created a ticket to help you directly. Please check your inbox (and Spam) for mails from the support team. KS
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Kai created an article,
How do I become a Professional Repairer? (EU Only)
Within the EU Directive 2009/125/EC, Annex II D 5, Wacom Europe GmbH is required to sell certain repair parts and make repair manuals available to professional repairers. To apply as professiona...
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Kai created an article,
Payment Methods
The Wacom eStore provides a variety of payment options for your convenience. Please go to the eStore of your region and select "Payment Methods" or use the direct link: USA: https://estore.wacom....
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Kai created an article,
I'm getting an error message from the Wacom Driver - what can I do?
Do you encounter any of the following error messages or behaviour? macOS Ensure to install the driver according to Setting up the Wacom driver with macOS. This article includes all installation de...
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Kai created an article,
Pen input or touch input does not work as expected
Step 1: Do you get an error message from the Wacom Driver? Please see the article I'm getting an error message from the Wacom Driver - what can I do? for a list of error messages from the Wacom Dr...