Wacom Driver Troubleshooting

On-Screen Controls behave just like physical keyboard keys. They support modifier keys, chording (combining) of multiple keys, and chording (combining) On-Screen Controls and Pen input.To set up an OSC, open ...

Tip-Up Assist helps with accurately placing control points on your screen. When trying to place a crosshair or control point onto a particular pixel, many users move the crosshair to the right location. Then,...

Traditional input devices like a standard PC mouse offer only relative positioning: When the mouse reaches the edge of the mouse pad, the on-screen cursor needn′t be at the edge of your monitor screen as wel...

The tablet driver may not be installed properly. You will only be able to use the pen tip to move the screen cursor and click with the pen tip. For tablet models that combine pen input and touch, basic touch ...

Be sure you are quickly tapping the tablet twice in the same place on the tablet active area. Wacom recommends using the side switch to double-click. You can also open the Wacom Tablet Properties and navigate...

For the Wacom DTU-1141 / DTU-1141B device two separate drivers are required - a pen input driver and a display driver. For the Tablet (pen input) driver you can go: Wacom Product Resources The DisplayLink dri...

There are two drivers for the DTU-1031AX. One is the Wacom tablet driver for the pen digitizer. The other is a video-over-USB (MCT) driver since the DTU-1031AX uses USB to transmit the video signal instead of...

This error message means a portion of the driver has been removed or become corrupt or is blocked from starting immediately on login (it might load after a few minutes). To resolve the issue, please uninstall...

This message will only appear with a tablet that has the touch feature. The message is caused by the touch driver not starting or a service crash. To resolve the issue, please restart your computer. If you...

The Wacom Professional Service is stopped or is not running may be caused by a failed startup, the Wacom service was manually stopped, or if the Wacom service or set it to manual. To resolve the issue, ple...

This error message is given when the Wacom Professional Service is not running due to a service crash. To resolve this issue, please restart your computer. If you receive the same error message, please uni...

This message indicates that an older Bamboo or Graphire pen tablet driver is installed. The older driver cannot be installed on the computer at the same time as the current Wacom driver. To resolve the issu...

This error is given with the driver does not see a supported tablet connected to the computer. First, please make sure the USB cable for the tablet is connected directly to the computer and the tablet is powe...

The error "Security Settings prevented the Wacom software from posting an event" appears on Mac OS where a security setting in the OS is missing. Recent Mac OS versions added many security features to keep t...

The latest version of Mac OS, 10.15.4, has added a new error message that warns users the software they are installing may not work on a future version of Mac OS due to an older part of the software. The Waco...

Pan/Zoom” and “Tumble” are two new functions that were introduced in driver version 6.3.25 in order to make working with a pen in 3D applications easier. Pan/Zoom combines two functions on one button: ...

Wacom's 3, 4 and 5 finger gestures have been designed to fit specific needs of Wacom users, mainly improving their productivity. They are automatically available in Mac OS X v10.5.8 and later and in Windows 7...

All buttons and switches of any Wacom pen or mouse can be configured individually with your favorite short cuts. This special feature allows for individual programming of really any task, command or shortcut ...

Application-Specific Settings are Tools and tablet settings of professional Wacom products that have been customized for individual applications. The control panel enables you to program a tool to behave uniq...

Windows has many pen tools built in to the operating system. Once such tool is called press and hold to right click. This feature allows a user to press down on the tablet with a pen and hold for a short ti...

Please see Why is my tablet not working on Mac OS? for all macOS version articles. If you are looking for a driver for Mac OS 10.15 please see our guide here If you are looking for a driver for Mac OS 10.14...

Wacom offers many custom application specific settings for users. These settings have been selected by Wacom experts for the best experience in many applications. These settings are loaded into the “Settings”...

Some users have reported compatibility problems with their Wacom driver and a Lenovo or other pen-enabled laptop. This issue can cause the pen not to have pressure, Wintab app issues and the Wacom driver t...

To use the pen and On-Screen Controls together, make sure your pen hand touches the pen display before your second hand or its fingers. Alternately, press the touch key while the pen is out of proximity (too ...

Wacom has received reports from customers running Mac OS that they are unable to select and rename objects on the desktop using a Wacom pen. This issue has been confirmed by our driver team and they are worki...

Yes, the current driver supports macOS 11 Big Sur.This OS has added many security features to keep the computer safe from applications not downloaded directly from the App Store. If an app is downloaded from ...

Yes, however the current Wacom driver no longer supports Mac OS 10.15.x Catalina. The last driver to support this legacy operating system was Driver 6.4.3-2. You can download the older driver by going to the ...

Yes, however the current Wacom driver no longer supports Mac OS 10.14.x . The last driver to support this legacy operating system was Driver 6.3.46-2. You can download the older driver by going to the Wacom d...

The One by Wacom, Wacom Intuos, and Wacom One is supported by certain Chrome OS versions natively and do not need a driver to be installed to work. For more information visit our guide here.  Chrome OS is an ...

Yes, the driver download is necessary for every Wacom device in order to get the complete pen function. Please make sure you download the latest driver to your PC before starting using. We recommend you to ha...