João
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Recent activity by João-
When trying to login to Wacom ID in Wacom Center, the page is blank? What can I do?
If you are trying to login or create a Wacom ID account and you see a blank page like the one below, please try the following troubleshooting steps. Windows Mac OS Windows Open the Microsoft...
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How do I register my Wacom legacy device?
Some legacy models of tables use a Software Bundle Download (SBD) Key for registration. Go to https://account.wacom.com/ Login to your account. If you do not have an account, please create one on...
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I am getting an error when installing the Wacom driver. How do I find the install log?
If an error occurs when trying to install the Wacom Driver, first make sure you do not have any older Wacom driver's installed (or parts of the driver) by following the manual driver removal steps ...
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I want to report a driver bug. How do I collect Wacom driver logs?
Collecting driver logs can help Wacom Support identify issues with the tablet driver or your operating system. For more info on what information is collected, click here. NOTE: The following instr...
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How do I ship my device to the European Repair Center from outside the European Union?
If you want to repair your device and you don't have an RMA number yet, please contact Wacom Customer Support. Shipping from outside the European Union Returns from outside the EU (such as from Un...
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How can I diagnose an issue with my Bluetooth connection on Wacom device?
Before using the Diagnose tool, check the following: Make sure the device supports Bluetooth input. If there is a physical switch, make sure it's set to ON. If you are not sure, check the device'...
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How can I diagnose an issue with my Wacom device ExpressKeys?
Before you begin, check the following: Make sure the latest version of the Wacom Driver for your device is installed. See our Product Resources page: https://www.wacom.com/download The steps be...
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How can I diagnose a Touch issue with my Wacom device?
Before you begin check the following: Make sure the device supports touch input. . If there is a physical switch, make sure it's set to ON.If you are not sure, check the device's manual from our ...
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How can I diagnose an issue with my Wacom Pen device?
Before using the Diagnose tool, check the following: Make sure the latest version of the Wacom Driver for your device is installed. See our Product Resources page: https://www.wacom.com/download...
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My pen is lagging, jumping or always drawing without touching the surface. What can I do?
If your pen seems to be working differently from what you expect, please check the symptoms below. NOTE: Make sure the latest version of the Wacom Driver for your device is installed. See our Pr...